ORDER AND DELIVERY
At Sacks Parente Golf Company we pride ourselves on getting your new putting instrument to you as fast as possible.
Orders for standard product, placed from Monday to Friday, before noon, are processed and shipped generally the same day. In some instances it can take 24-48 hours to ship depending on the options you may have selected.
Deliveries within the USA typically take 3 to 5 days using our standard complimentary shipping. This can change depending on where you are located in relationship to Camarillo, California.
Outside of the USA, the delivery time can be more than one week.
Your order is double packed, with the utmost care, to protect your putting instrument during the trip from us to you. However, if the package arrives damaged or opened, check its contents (if possible) in the presence of the shipping company (UPS, FEDEX, DHL, etc) and in case of a problem (opened, empty or damaged package), you should refuse the package and mention the specific reason for your refusal to the delivery person. Then immediately inform us, by email, at firstname.lastname@example.org and we will solve the problem.
If the package arrives without your ability to refuse it, still contact us at the above email address and we will solve the problem.
Thank you for your trust and your interest in the amazing putting instruments from the Sacks Parente Golf Company.